Warranty
Specific to Delecto barbecue
The Woodflame Delecto barbecue is guaranteed against defective materials or workmanship on all parts for one (1) year, on casing paint for one (1) year and on the aluminum casing for five (5) years from date of purchase.
Specific to Gusto barbecue
The Woodflame Gusto barbecue is guaranteed against defective materials or workmanship on all parts for one (1) year and on the stainless steel casing for five (5) years from date of purchase.
Apply to all barbecues models
The Woodflame's barbecues are guaranteed against defects provided the appliance is properly assembled and subjected to normal and reasonable use as specified in the instruction manual. This warranty does not cover accessories such as tongs, brushes, wood blocks or other accessories sold by Woodflame Inc., or batteries, power adapters or other accessories not sold by Woodflame Inc. This limited warranty does not cover the cleaning of parts or reimbursement for foods rendered unfit for consumption following use of the Delecto barbecue, or for any other consumer product damaged in any way.
This warranty does not cover repairs, refunds or exchanges of the appliance or parts that are damaged:
- as a result of accidents, negligence, improper use, incorrect assembly, improper operation, commercial use or any other use not recommended by Woodflame Inc.;
- as a result of repairs, maintenance, tampering or attempted repairs by any person not authorized by Woodflame Inc.;
- as a result of using supplies such as an power adapter or other item not manufactured or recommended by Woodflame Inc., or using a product not manufactured by but recommended by Woodflame Inc. that is in some way defective.
Woodflame Inc. issues no other warranty of any kind, express or implied, and all implied warranties of merchantability and fitness for a particular use in addition to the above-mentioned obligations are hereby denied by Woodflame Inc. and excluded from this limited warranty. No employees, agents, sellers or other persons are authorized to issue warranties on behalf of Woodflame Inc. Woodflame Inc. issues no other warranty of any kind, express or implied, and all implied warranties of merchantability and fitness for a particular use in addition to the abovementioned obligations are hereby denied by Woodflame Inc. and excluded from this limited warranty. No employees, agents, sellers or other persons are authorized to issue warranties on behalf of Woodflame Inc.
If inspection shows the problem to have been caused by defective materials or workmanship under the terms of the warranty, Woodflame Inc. will repair or replace the product free of charge. Regular factory rates will be charged for repairs rendered necessary as a result of normal wear and tear or improper use, or for repairs after expiry of the warranty period, if such repairs are possible.
The only forms of compensation under this warranty are repairs or replacement of defective product. Woodflame Inc. denies all responsibility for damage or loss caused by use of this appliance.
FOR CLAIMS UNDER THIS WARRANTY, DO NOT RETURN THE APPLIANCE TO THE PLACE OF PURCHASE: CONTACT WOODFLAME CUSTOMER SERVICE.

